Privacy Policy

Who we are

We are Henzo Albums UK (owned by Cyberpage) – Our website address is: http://www.henzo-albums-uk.com. You can contact us: by email at info@henzo-albums-uk.com, by telephone (+)44 (0)20 8399 4666 or by post at 11 Lang Court, 6 Upper Brighton Rd, Surbiton, Surrey, UK, KT6 6LE

What personal data we collect and why we collect it

User-provided Information

In order to shop on our site you may provide and we may store information including your name, email address, mailing and billing address, telephone number and mobile number. We use this information for the purposes of fulfilling your order only and will not pass this information to any third party.

We use third party payment processors therefore do not collect or store your credit/debit card information. You can view the respective privacy policies of the 2 payment options here:

PayPal’s security policy

SagePay’s security policy

Cookies

We use cookies for the functionality of our website and also 3rd party cookies provided by Google Analytics in order to analyse the performance of our site with the aim of best matching our customers needs.

Google’s privacy policy

Please click here if you do not wish to be tracked by Google Analytics.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will only share your data with agents used to deliver any purchases you make on this site. We use 3rd party payment processors that will require your billing details when you make payment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our site is hosted in the UK using a company subject to European data protection laws.

Your contact information

Please use the contact details provided above if you have any concerns about your data.

Additional information

How we protect your data

  • Any access to your personal information is password protected within a secure system and only accessible by authorised staff members.
  • We do not store and do not have access to any information regarding your payment methods (credit/debit card) used whilst purchasing.
  • We will not share your personal data with any other 3rd party except for the purposes of fulfilling orders placed on this site (delivery address, email address and phone number provided to delivery agents).

What data breach procedures we have in place

In the event of a personal data breach we will notify the Independent Commisioner’s Office within the required 72 hours and provide them with

  • a description of the nature of the personal data breach including, where possible the numbers of individuals and data records concerned:
  • the name and contact details of the data protection officer
  • a description of the likely consequences of the personal data breach; and
  • a description of the measures taken to deal with the personal data breach.